Artificial Intelligence and The Digital Workplace: Altering the Future of Work

How early adopters are demonstrating the potential of AI
Unlocking the Potential of Artificial Intelligence in Digital Customer Experience: Insights and Trends from Organizational Adoption

Artificial intelligence (AI) and machine learning (ML) have been integral to the digital workplace for a while now. And new generative AI tools stand to revolutionize the workplace as we know it. But as interest in generative AI reaches critical mass, many questions remain. Will it launch a new age of productivity and employee empowerment as they gain the digital literacy to leverage it? Or will it, as many have cautioned, displace workers and lead to dangerous misuse?

This companion piece to Reworked Insights' annual State of the Digital Workplace report focuses exclusively on AI and machine learning. We asked executives for their thoughts on current and future trends to uncover where generative AI will take us in the near term.

Insights included in this report:

  • The AI framework for the digital workplace
  • Generative AI adoption
  • Policy approach and creation around generative AI
  • Employer considerations to generative AI adoption


Presented by

Reworked, produced by Simpler Media Group, is the world's leading community of employee experience and digital workplace professionals. Our mission is to advance the careers of our members via high impact knowledge, networking and recognition (awards).


VKTR, published by Simpler Media Group, is a native digital publication and professional community focused on the business of enterprise artificial intelligence.