Moving from Intranets to Experience Platforms
The positive impact on CX
What if we were to reimagine the intranet experience and bridge the divide between the customer and the employee? That is exactly what some are starting to do.
New approaches upend the traditional intranet and deliver a more productive experience for employees while providing a platform to further improve the customer experience.
This white paper shows why companies should make improving the employee experience a top priority.
Included in this white paper:
- The issues with current employee communications platforms like outdated corporate intranets
- How using modern technology to create an Employee Experience Platform (EXP) that addresses these issues
- How to map the employee journey in your organization
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This white paper is sponsored by Acquia.