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Knowledge Management Guide

Objectives and best practices for your organization

Knowledge Management Guide

Knowledge management is a multidisciplinary discipline that aims to create and share knowledge that is particular to a given organization.

The goal of KM is to preserve organizational knowledge so that employees can make good use of it in serving customers and being innovative in product development, operations, and beyond.

To create benefit and competitive advantage, get this guide and make the right knowledge available to the right people at the right time.

Included in this guide:

  • Examples of knowledge management in organizations
  • How to drive knowledge management success
  • Different KM models