Empowering CX Professionals: Using Insights to Overcome Frontline Challenges
Transform challenges into opportunities for your CX team
FounderMyra Golden Seminars, LLC
Director, Professional Services
SurveyMonkey
Customer experience (CX) professionals are balancing high customer expectations with demanding company goals, and 87% say CX is a top priority at their organization.* But with increasing pressure, how can leaders ensure their teams stay engaged and equipped to succeed?
Join longtime customer service and experience experts Myra Golden and Marci Kirkpatrick as they reveal how to use surveys to uncover actionable insights that empower CX teams. Learn strategies to identify hidden challenges, boost morale, and create a thriving support environment.
In this webinar, you’ll discover how to:
- Utilize insights to improve training, support and employee well-being
- Bridge the gap between CX and HR to enhance team performance and job satisfaction
- Gather critical data on frontline experiences to strengthen your company’s CX
Don’t miss this opportunity to transform your CX strategy and build a more engaged, high-performing team. Register today!
